Managed services are the practice of outsourcing on a proactive basis management responsibility and functions and a strategic method intended to improve operations and cut expenses. Under this subscription model, the client or customer is the entity that owns or has direct oversight of the organization or system being managed whereas VENATRIX is the service provider delivering the managed services.
The client and VENATRIX are bound by a contractual, service Level agreement that states the performance and quality metrics of their relationship
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